Privacy policy

ACF Mechanical (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when using our website and services.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us regarding our Commercial HVAC and Industrial Refrigeration services in Houston, TX.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Company name
• Service request details submitted through contact forms

Technical Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on site

Cookies & Tracking Data
We may use cookies to improve website performance, analyze traffic, and enhance user experience.

We use collected information to:

2. How We Use Your Information

• Respond to inquiries and service requests
• Provide HVAC and refrigeration service quotes
• Schedule maintenance and consultations
• Improve our website and services
• Send important updates or service communications
• Maintain security and prevent fraud

3. How We Share Information

We do not sell or rent your personal information.

We may share data only with:

• Trusted service providers assisting in business operations
• Legal authorities when required by law
• Contractors or technicians involved in fulfilling service requests

4. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies Policy

Our website may use cookies to:

• Remember user preferences
• Analyze website traffic
• Improve performance and usability

You can disable cookies in your browser settings, but some features of the site may not function properly.

6. Third-Party Services

We may use third-party tools such as analytics or form processing services. These providers have their own privacy policies governing the use of your information.

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Opt out of communications

To exercise these rights, contact us using the details below.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.